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by Karen Newcombe

When people call me about editing a document, they're often surprised when I ask them what level of editing they will need. Editing is editing, right? If it were straightforward, then your software would be able to do a nice job for you. We all know that the grammar checking systems in software can help you pick up major errors, but they can't handle the subtleties of complex language, or identify where your flow of ideas has snarled up into a knot. 

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